SHIPPING POLICY

At AuraBeauty, we want your order to arrive safely and smoothly. Please review the information below before placing your order.

1. Order Processing

Orders are processed after your purchase has been successfully placed.

Please allow reasonable processing time for your order to be prepared and shipped. Processing times may vary depending on order volume, product availability, and other circumstances.

2. Shipping

Once your order has been processed and shipped, you will receive the available shipping information for your order.

Delivery times may vary depending on the destination, shipping method, carrier, weather conditions, and other factors outside of our control.

Please note that estimated delivery times are not guaranteed.

3. Order Tracking

When tracking information is available, it will be provided to you so you can follow the progress of your shipment.

Please allow some time for tracking information to become active after your order has been shipped.

4. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information when placing an order.

If you enter an incorrect or incomplete shipping address, please contact us as soon as possible. We will do our best to assist, but we cannot guarantee that the address can be changed after an order has been processed or shipped.

5. Delayed or Lost Packages

AuraBeauty is not responsible for delays caused by shipping carriers, weather, customs, incorrect addresses, or other circumstances outside our control.

If your package appears to be delayed or lost, please contact us so we can help you review the available tracking information and determine the appropriate next steps.

6. Damaged Packages

If your order arrives damaged, please contact us as soon as possible with your order details and clear photos of the package and the affected product so our team can review the issue.